FAQ

Frequently asked questions

Shipping & delivery

How much is shipping?
Free on every order — fully tracked express, no minimum.

How long will my order take?
Orders are dispatched within 1–2 business days and typically arrive within 7–12 business days. You'll get a tracking number by email.

Where do you ship?
United States, Canada and Australia.

How do I track my order?
Use the tracking number in your shipping confirmation email, or visit our Track Your Order page.

The product

Is it ready to drive out of the box?
Yes — every buggy ships Ready-to-Run. Charge the battery, switch it on and go.

Do the LED lights really work?
Yes, front and rear (and roof lights on the ZWN 8) are fully functional.

What age is it for?
Recommended 8+, from beginners to adults.

Can several cars run at once?
Yes — the 2.4 GHz radio lets multiple cars run side by side with zero interference.

Returns & support

What's your return policy?
30-day money-back guarantee. See our Refund Policy for details.

My item arrived damaged — what do I do?
Contact us within 48 hours at support@gameinrace.com and we'll send a free replacement.

How do I reach you?
Email support@gameinrace.com or use our Contact page. We reply within 24 hours.